Broadcast Tools ADMS 44.22 Wartungshandbuch PDF herunterladen (Seite 281)

Troubleshooting 281

of troubleshooting XStudio connection and communications problems for each type of host.

6.3.1 XStudio Fails to Connect to XEngine

Here are the main items to check when XStudio complains that it cannot connect to XEngine:

1. Ensure that XEngine is running on the host PC. Check the task bar for the XEngine icon or

launch Task Manager to see if XEngine is listed as a running task.

2. If both applications, XStudio and XEngine, are running on the same PC and XEngine is

running but XStudio cannot connect, it may indicate that another application has control of

the default TCP/IP ports the applications use to communicate. You can modify the default

ports by opening Preferences and selecting the Audio Properties tab. The ports can be

changed in the Host Audio Engine Connection section.

If you change the TCP/IP ports, you will have to close XEngine and

restart it for the changes to take effect.

3. If both applications, XStudio and XEngine, are running on the same PC, open Preferences

and select the Audio Properties tab. Check that the IP address in the Host Audio Engine

Connection section is “127.0.0.1”. If it has been changed from the default, reenter this value.

4. If XStudio and XEngine are running on different PC’s, a firewall may be preventing

communications on the ports being used. You may have to consult with your LAN

administrator to determine this.

6.3.2 XStudio Fails to Connect to DCS or Maestro

If you are using XStudio to control a DCS or Maestro system via our rcServer software, there are

several items to check as the control connection between XStudio and the DCS or Maestro system has

more components.

1. Starting at the DCS or Maestro end of the connection, first ensure that serial remote control

is enabled and configured properly. See your DCS or Maestro documentation for details.

The rcServer documentation also contains details on setting up these two systems.

2. Ensure the serial cable connecting the DCS or Maestro unit to the rcServer software PC is

correctly wired (null-modem configuration) and connected to the correct COM ports on both

ends.

3. Check your rcServer configuration to be sure you have the correct COM port selected and

that the TCP/IP port settings are matched with those of XStudio.

4. Ensure that rcServer is running.

5. If both applications, XStudio and rcServer, are running on the same PC and rcServer is running

but XStudio cannot connect, it may indicate that another application has control of the default

TCP/IP ports the applications use to communicate. You can modify the default ports by opening

Preferences and selecting the Audio Properties tab. The ports can be changed in the Host Audio

Engine Connection section.

If you change the TCP/IP ports, you will also have to modify the port

settings in rcServer to match the new settings in XStudio.

6. If both applications, XStudio and rcServer, are running on the same PC, open Preferences

and select the Audio Properties tab. Check that the IP address in the Host Audio Engine

1 2 ... 276 277 278 279 280 281 282 283 284 285 286 ... 361 362

Keine Kommentare

Broadcast Tools ADMS 44.22 Wartungshandbuch Seite 281